Terms of service

Terms of Service

These terms apply when you buy gadgets or accessories from our online store.

Products and compatibility

Each product listing describes the gadget, its specifications and what comes in the box. Please check that the model, connector and power requirements suit your device before ordering. If you’re unsure, email us with your device’s make and model.

Orders and payment

You can review your items, quantities, delivery details and total price before submitting your order. Prices are in South African rand (ZAR). The checkout total includes applicable taxes and delivery charges. Please use one of the payment methods shown at checkout and keep your order confirmation for reference.

Delivery

Check the delivery estimate before placing your order and make sure your address and phone number are correct. If you need to correct your address after ordering, email us as soon as possible with your order number. If we become aware of a delay, we’ll contact you with an updated estimate.

Returns and refunds

If an item arrives damaged or incorrect, or an accessory is missing, please email us within 5 days after delivery so we can assist promptly. Your statutory rights still apply after those five days.

For qualifying online purchases, you may cancel within 7 days after receiving the goods. If a product develops a defect covered by the Consumer Protection Act within 6 months after delivery, you may return it at our expense and choose a repair, replacement or refund. Our Return and Refund Policy explains how to request a return, who covers shipping and when to expect your refund.

Questions and complaints

Email juniormushwana@icloud.com with your order number and a description of the issue. These terms are governed by South African law and preserve your rights under applicable consumer protection laws. If we update these terms, the version in effect when you placed your order will continue to apply to that purchase.